Is your Microsoft Surface Pro X camera not working? Here’s the fix

Is your Microsoft Surface Pro X camera not working? Here’s the fix

June Wan/ZDNET

Microsoft’s Construct occasion for builders and all issues AI is in full swing, however even its {hardware} merchandise are making the information this morning. As reported by The Verge, a number of Floor Professional X customers have discovered themselves with a 2-in-1 that does all the things however activate its cameras (each back and front). 

Additionally: All the main Bing Chat and AI bulletins from Microsoft Construct 2023

Instead of your face or what’s behind your laptop, webcams are displaying a “0xA00F4271<MediaCaptureFailedEvent> (0x80004005)” error code.

In the event you’re experiencing an analogous downside, the fast repair, as found by a number of Floor Professional X customers, is to manually change the date and time of your system to both Could 22 or any time earlier than then. Whereas that is merely a short lived resolution for the difficulty, and it means that the malfunctioning was brought on by an expired Home windows safety certificates, it’s best to regulate the setting with warning.

That is as a result of by altering the date of your PC, software program and companies that run on a scheduled foundation can fairly actually lose observe of time. Moreover, programs that depend on encryption and authentication to speak with one another have to be working on the identical date and time.

Microsoft Help has acknowledged the widespread challenge and, typically talking, patching up an expired safety certificates ought to take much less time than the usual software program replace. 

In the event you can reside with out your Floor Professional X cameras for a day or two, then the most secure play right here is to attend it out. In any other case, it could be time for a new, devoted webcam. 


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